SHIPMENT & DELIVERY

Last updated on January, 2024 

Shipping will be made to the delivery address you provide, unless otherwise agreed. For delivery costs and expected delivery times, please refer to our Shipping Information. International customers are responsible for tax, customs and duties. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filling any claims with carriers for damaged and/or lost shipments.

We aim to deliver your products by the estimated date specified in the shipping confirmation email, or within 30 days if no date is given. If we experience any delay within our control, we will keep you informed about the estimated new delivery date. Please note that if your product(s) is not delivered within 30 days of the shipping confirmation email, you have the right to cancel the order and receive a full refund. Products are considered delivered to you and at your risk once they are delivered.

Ownership of all ordered and/or delivered products remains with Isac Designs BV until the full purchase price has been received by us.

Shipping information and delivery times. There are three ways of shipping, mentioned below.